Privacy Policy

Jeevan Smart Life respects the privacy of visitors, customers, applicants and other users of our website. This Privacy Policy explains how information may be collected, used, stored and handled when you visit jeevansmartlife.com or interact with the services available through the website.

By using our website or voluntarily submitting information through our forms, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

The type of information we collect depends on how you interact with Jeevan Smart Life.

Information may include:

• Name
• Email address
• Mobile or telephone number
• City, address or location information provided by you
• Product enquiry details
• Product model or purchase information
• Invoice or warranty-related documents
• Feedback and customer support messages
• Resume and employment-related information
• Other information that you voluntarily provide through website forms

2. Information Collected Through Website Use

Certain technical information may be collected automatically when you visit the website.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referring website or source
• General interaction information

This information helps us understand website usage, improve website performance and maintain security.

3. How We Collect Personal Information

We may receive personal information when you:

• Submit a contact or enquiry form.
• Request product information.
• Submit a warranty or service request.
• Send us feedback.
• Apply for a job through our Careers page.
• Contact us through email, phone or other available channels.
• Subscribe to promotional communications, where available.

Personal information is generally collected when you choose to provide it to us.

4. How We Use Your Information

Information collected through our website may be used for purposes including:

• Responding to enquiries and customer requests.
• Providing product or service information.
• Processing warranty and service support requests.
• Communicating regarding submitted feedback.
• Evaluating employment applications.
• Improving our products, services and website experience.
• Maintaining website security and preventing misuse.
• Sending relevant business communications where legally permitted and appropriate.
• Meeting legal or regulatory obligations.

5. Warranty & Service Information

When submitting a warranty or service request, you may be asked to provide information such as your name, contact details, product model, date of purchase, invoice, photographs or description of the issue.

Such information will be used for assessing and responding to the service request.

6. Career Applications

Candidates applying through the Careers section may provide personal information including contact details, professional information, education details, employment history and resume documents.

This information may be used to evaluate current or future employment opportunities with Jeevan Smart Life.

7. Cookies & Similar Technologies

Our website may use cookies or similar technologies to improve website functionality, remember preferences, understand visitor behaviour and measure website performance.

Some analytics or advertising services may also place cookies in accordance with their own privacy policies.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. Analytics

We may use analytics technologies to understand how visitors interact with our website. These tools may collect information such as page visits, device information, approximate geographic region, traffic source and interaction patterns.

This information is used primarily to improve website performance, navigation and marketing effectiveness.

9. Sharing of Information

Jeevan Smart Life does not sell personal information simply for commercial resale.

Information may be shared where reasonably necessary with:

• Authorized employees or representatives handling your request.
• Service providers supporting website hosting, communication or technical operations.
• Authorized distributors or service partners when required to fulfil a relevant customer support request.
• Government authorities or regulatory bodies where disclosure is legally required.
• Professional advisers where reasonably necessary for legal, accounting or compliance purposes.

10. Data Security

We take reasonable administrative and technical measures to protect information submitted through our website against unauthorized access, misuse, alteration or disclosure.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure. Users should avoid sending unnecessary confidential information through unsecured channels.

11. Data Retention

Personal information may be retained only for as long as reasonably necessary for the purpose for which it was collected, business requirements, customer support, recruitment, dispute resolution or applicable legal obligations.

Different types of information may therefore have different retention periods.

12. Your Choices

Subject to applicable law, you may contact us regarding personal information that you have voluntarily provided.

You may request:

• Correction of inaccurate information.
• Updating of your contact information.
• Removal of information where retention is no longer legally or operationally necessary.
• Discontinuation of promotional communications where applicable.

13. Third-Party Websites

Our website may contain links to third-party websites or platforms. Jeevan Smart Life is not responsible for the privacy policies, security practices or content of websites operated by other organizations.

We recommend reviewing the privacy policy of any external service before providing personal information.

14. Children's Privacy

Our website and products are intended for general consumers and businesses and are not specifically designed to collect personal information from children.

If we become aware that information has been submitted by a child in a manner requiring parental authorization under applicable law, we may take reasonable steps to remove or appropriately handle such information.

15. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services or privacy practices change.

Updated versions will be published on this page together with a revised "Last Updated" date.

16. Contact Us

For questions relating to this Privacy Policy or the handling of information submitted through our website, please contact:

Jeevan Smart Life
Email: info@jeevansmartlife.com
Address:
Website: jeevansmartlife.com

Last Updated: September 2026